With our new "E-Service Support" we offer registered customers and partners the possibility to submit support requests for our services and products at any time. 


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Basic usage:

Using E-Service Support is very easy. Only a valid e-mail address is required. Each request is automatically assigned a unique ticket number, which allows the customer or partner to track the status of the request and the answers online. All that is required is the e-mail address and the corresponding ticket number.


Even more with system registration:

However, the system offers even more when you register with the e-service.  Since all requests and responses are archived in the system, registered users can view the requests and responses that have been made. Frequently asked questions are already taken care of if the answers can be found there easily.   

Please note that the "E-Service Support" is only available for registered customers or partners. Therefore you have to login on the SHE Solution website as customer or partner to access the E-Service. If you are not yet registered as a customer or partner, you can register with us using the link below: SHE Solution registration


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Bergmann GmbH & Co. KG
Im Sundernkamp 2
32130 Enger

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